Terms & Conditions

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under.

If You object to Your Information being transferred or used in this way please do not use Platform. We may share personal information with our other corporate entities and affiliates. These entities and affiliatesmay market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you your access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Return Policy

Oxynyc's Replacement Guarantee

Oxynyc's Replacement Guarantee seeks to assist Buyers who have been defrauded on the Platform. The return policy period depends on the product category and the www.oxynyc.com. If at the time of delivery and/or within the applicable return policy period, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the www.oxynyc.com subject to the following terms and conditions

  1. 1. Notify www.oxynyc.com of any defects in the product/s at the time of delivery of the product/s and/or within the applicable return policy period and the same product/s will be replaced in return of the defective product/s.
  2. 2. Replacement can be for the entire product/s or part/s of the product subject to availability of the same with the www.oxynyc.com.

Following products shall not be eligible for return or replacement:

  • a. Damages due to misuse of product.
  • b. Incidental damage due to malfunctioning of product.
  • c. Any consumable item which has been used/installed.
  • d. Products with tampered or missing serial/UPC numbers.
  • e. Digital products/services.
  • f. Any damage/defect which are not covered under the manufacturer's warranty.
  • g. Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the products delivered

We may disclose personal information to third parties. This disclosure may be required for us to provide you your access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Payment

While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  1. 1. Lack of authorization for any transaction’s, or
  2. 2. Exceeding the preset limit mutually agreed by You and between "Bank’s", or
  3. 3. Any payment issues arising out of the transaction, or
  4. 4. Decline of transaction for any other reason/s

All payments made against the purchases or services on Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.

Returns Policy

Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Www.oxynyc.com on the Oxynyc Platform. Following situations may arise:

  • 1. Item was defective
  • 2. Item was damaged during the Shipping
  • 3. Products was / were missing
  • 4. Wrong item was sent by the Www.oxynyc.com.

We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.

Payment Options

What credit/debit cards are accepted on Oxynyc?

We accept VISA, MasterCard, Maestro, Rupay, American Express, Diner's Club and Discover credit/debit cards.

Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks), Cash-on-Delivery, Equated Monthly Installments (EMI), E-Gift Vouchers, PhonePe UPI and PhonePe wallet.

Warranty Policy

1 Years Comprehensive Warranty on Copper Filter and 6 Months on PCB.

Warranty does not cover:

Mask Outer Material and plastic, parts
Any accessories external to the product
Genuine Part altered or obliterated from the Product.


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